Frequently Asked Questions about Casino Kings
General Information
Casino Kings is your ultimate online gambling destination, offering a thrilling and exciting gaming experience. With a vast collection of slots, table games, and live casino action, there’s something for every player. Enjoy generous bonuses, secure banking options, and top-notch customer support. Find out more about us!
Absolutely! Casino Kings operates under valid licenses issued by Malta Gaming Authority and the United Kingdom Gambling Commission. This ensures fair play, player protection, and adherence to strict industry standards.
Creating a Casino Kings account is easy! Simply click the “Join Now” button on our homepage, fill in the required details, and follow the on-screen instructions. Once your account is verified, you’re ready to start playing.
Yes, Casino Kings is fully optimised for mobile play. Enjoy your favourite games on the go without compromising on quality or gameplay. You can access our casino directly through your mobile browser or download our app for added convenience.
We offer a wide range of currencies to cater to players worldwide. You can view our full selection of payment options here.
Our dedicated customer support team is available 24/7 to assist you with any questions or concerns. You can reach us via live chat or email. Visit our Contact Page for more information!
Games and Play
Casino Kings boasts an impressive collection of games to suit every taste. From classic slots and progressive jackpots to thrilling table games like blackjack, roulette, and poker, we have it all. Immerse yourself in the excitement of our live casino with real-deal dealers or explore our diverse selection of classic casino games.
For specific game rules and instructions, we recommend checking out our guides, or the in-game help section. Most games have detailed tutorials and explanations available directly within the game. If you continue to have questions, our customer support team is happy to assist you.
RTP stands for Return to Player. It’s a percentage that indicates how much of the total wagered amount a slot game is expected to pay back over time. For example, an RTP of 96% means that for every $100 wagered, the game is expected to pay back $96 on average.
RNG stands for Random Number Generator. It’s a complex algorithm that ensures the fairness and randomness of all game outcomes. Every spin, card deal, or dice roll is determined by the RNG, guaranteeing that each result is independent of the previous one.
Ready to claim your royal rewards? To seize your bonus, simply follow the instructions provided with the offer. It’s easier than ruling a kingdom! Create an account, make a deposit, and don’t forget to enter any required bonus codes. Remember, every king needs a treasury, so be sure to read the bonus terms and conditions for all the juicy details.
Wagering requirements determine how many times you need to bet your bonus amount before you can withdraw any winnings generated from the bonus. For example, a 30x wagering requirement means you need to bet the bonus amount 30 times before cashing out.
Deposits and Withdrawals
Casino Kings offers a variety of convenient payment options to suit your preferences. You can fund your account using PayPal, Pay By Mobile, Visa and so many other options!
Deposit times vary depending on the payment method you choose. Most deposits are processed instantly, allowing you to start playing right away. However, some banking methods may take a few business days to complete.
Withdrawal processing times depend on the chosen method and security checks. Generally, e-wallet withdrawals are processed faster than card or bank transfers. Please contact support if you have any issues.
RNG stands for Random Number Generator. It’s a complex algorithm that ensures the fairness and randomness of all game outcomes. Every spin, card deal, or dice roll is determined by the RNG, guaranteeing that each result is independent of the previous one.
To ensure the security of your account and comply with regulatory requirements, we may need to verify your identity. This process is called Know Your Customer (KYC). You might be asked to provide documents such as a government-issued ID, proof of address, and payment verification. We appreciate your cooperation in this matter.
Security and Fair Play
Your security is our top priority at Casino Kings. We employ state-of-the-art encryption technology to safeguard your personal and financial information. Our website is protected by firewalls, and we adhere to strict security protocols to prevent unauthorised access. Rest assured, your data is in safe hands. Don’t just take our word for it, either! Feel free to check on our TrustPilot, or read reviews online!
We respect your privacy and are committed to protecting your personal information. We collect only the necessary data to provide you with a seamless gaming experience. Your information is handled in accordance with our Privacy Policy, which outlines how we collect, use, and store your data.
Fairness is the cornerstone of our casino. All our games use a Random Number Generator (RNG) to ensure that every outcome is completely random and unbiased. Our games are regularly audited by independent testing agencies to verify the fairness and integrity of the results.
We believe in responsible gambling and encourage our players to gamble responsibly. We provide information and tools to help you manage your gambling habits. If you feel that gambling is becoming a problem, please visit our Responsible Gambling page or contact a support organisation.
We offer various tools to help you maintain control over your gambling. You can set deposit limits, loss limits, and session time limits. To access these options, please visit your account settings or contact our customer support for assistance.
Technical Issues
Don’t worry, it happens! To reset your password, simply click on the “Forgot Password” link on the login page. Pop your email in the box, and we’’ send you some instructions to get your password changed.
If you’re experiencing login difficulties, please double-check your username and password for any typos. Ensure you’re using the correct login details and that your browser’s cookies and cache are cleared. If the issue persists, contact our customer support for assistance.
Several factors can affect game loading speed, including your internet connection and device performance. To improve loading times, make sure you have a stable internet connection and close any unnecessary programs running in the background. If the problem continues, please contact our support team.
Game crashes can be frustrating, but don’t worry. Most crashes are temporary glitches. Try restarting the game or your device. If the issue persists, contact our customer support, providing as much detail about the crash as possible.