Need help? We're here for you!

Welcome to the Casino Kings Help Centre. We’re committed to providing you with the best possible gaming experience, and that includes assisting you with any questions or issues you may encounter.

Whether you’re a seasoned player or new to the world of online casinos, you’ll find everything you need to know right here. From understanding our games to managing your account, our comprehensive help centre has got you covered.

Can’t find what you’re looking for? Our friendly customer support team is always ready to assist you.

Contact Us

Need assistance? Our dedicated customer support team is here to help.

Live Chat: Get instant support through our live chat feature, available 24/7 when you’re logged in to your Casino Kings account.

Help Centre: Visit our Help Centre for Commonly Asked Questions and Concerns

Email: Send us an email at [email protected]

We strive to respond to all inquiries as quickly as possible.

Thank you for choosing Casino Kings!

Deposits and Withdrawals

Ready to start playing? Funding your Casino Kings account is easy. We offer a variety of safe and convenient deposit and withdrawal methods.

Deposits and Withdrawals

To view a complete list of available payment options, their limits, and processing times, please visit our dedicated payment options page.

For detailed information on specific payment methods, including step-by-step guides, please visit the landing page for your chosen method (e.g., PayPal, Pay by Phone, Interac).

Learn More

Games and Betting

Discover a world of excitement at Casino Kings! We offer a wide range of thrilling casino games to suit every taste. Beyond that, our sportsbook is a sight to behold. 

Games and Betting

  • Slots: Immerse yourself in stunning graphics, exciting bonus features, and the chance to win big.
  • Table Games: Enjoy the classic thrill of Blackjack, Roulette, Baccarat, and Poker.
  • Bingo: Experience the authentic bingo room atmosphere with our online bingo games.
  • Sports betting: From the Premier League to the League of Legends, our betting markets are envied across the real. If you can name it, you can probably bet on it here at Casino Kings!
Explore the Lobby

Game Guides

Want to master your favourite casino games? Our game guides provide essential information and tips to help you improve your gameplay.

Guides & How To's

Slots: Learn about different slot types, paylines, bonus features, and strategies.

Blackjack: Discover basic strategy, card counting, and common blackjack variations.

Roulette: Understand the different bet types, odds, and roulette wheel layout.

Baccarat: Learn the basic rules, betting options, and common baccarat strategies.

Poker: Explore different poker variants, hand rankings, and basic poker strategy.

Trust the Experts

Promotions

Boost your bankroll with exciting bonuses and promotions at Casino Kings! We offer a huge selection of rewards to enhance your gaming experience, no matter how you like to play.

Promotions

At Casino Kings, we keep our promotions fresh and exciting. Stay tuned for new bonuses for both the casino and our sportsbook! From daily spins to seasonal cashback, we’re ticking your boxes. 

To view our latest offers and promotions, please visit our dedicated bonuses and promotions page.

Claim Your Bonus

Frequently Asked Questions

Want to join the Casino Kings family? Follow these simple steps to create your account:

  • Visit casinokings.com and click on the “Sign Up” button.
  • Fill in the required information, including your email address, username, and password.
  • Agree to our terms and conditions.
  • Click “Create Account”.
  • You will receive a confirmation email. Click the link to activate your account.
  • Claim your welcome bonus and start playing!

Need more help? Check out our FAQ section or contact our customer support.

Here at Casino Kings, we make it easy to add funds to your account through a range of methods and start playing for real money. All you have to do is log in, navigate to ‘Deposit‘ in the cashier section, and follow the on screen instructions. For a more detailed explanation on how to deposit funds into your Casino Kings account, visit our Payments page.

Withdrawing your money from your online casino account should never be complicated. With Casino Kings, all you need to do is navigate to the cashier section, click withdraw, and follow the on screen instructions. For a more detailed explanation of how to withdraw, visit our Payments page.

Make the most of your bonuses at Casino Kings! Understanding the terms and conditions is essential.

  • Wagering Requirements: Most bonuses require a certain amount of wagering before winnings can be withdrawn.
  • Game Restrictions: Some bonuses may be restricted to specific games or game categories.
  • Time Limits: Bonuses often have expiration dates.

To claim a bonus:

  1. Fulfil the eligibility requirements (e.g., deposit amount, game play).
  2. Opt-in to the bonus if necessary.
  3. The bonus will usually be credited to your account automatically.

For detailed information on specific bonuses and their terms, please visit our dedicated bonuses and promotions page.

At Casino Kings, we are proud to offer an array of different online casino payment methods for a selection of different regions across the world. From PayPal to Interac, explore our full list. 

We’re also a pay by mobile casino!

Selecting an online casino is a serious matter, and we know that you want to weigh up all your options. As the Kings of the Casino, we offer complete transparency about our secure transactions, fair play, responsible gaming and more.

Find out more about why so many players across the UK trust Casino Kings for an exciting. reliable online casino experience.

We believe in responsible gambling. Casino Kings is committed to providing a safe and enjoyable gaming environment.

  • Set Limits: Take control of your gambling by setting deposit limits, loss limits, and session time limits.
  • Cool-Off and Self-Exclusion: If you feel you need a break, you can use our cool-off or self-exclusion options.
  • Seek Help: If you think gambling is becoming a problem, please contact a responsible gambling organisation like GamStop for support.

For more information on responsible gambling, please visit our responsible gaming page.

Feeling Unresolved?

Frequently Asked Questions

Have a question about Casino Kings? Our FAQ page is here to help! Find answers to common questions about our games, bonuses, payments, security, and more.